Reference

Get Your KYC Documents Right the First Time

Submitting the right documents the first way saves you from delays when you want to withdraw. timas4d keeps the verification path short — upload your ID, confirm your wallet details, and your account is cleared for full access where local law permits.

National ID RequiredWallet Name MatchPhoto Selfie CheckAddress Proof
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timas4d Get Your KYC Documents Right the First Time
timas4d What the KYC Process Covers on timas4d

What the KYC Process Covers on timas4d

KYC — Know Your Customer — is the document check we run before your account can process withdrawals. You'll need a valid Indonesian national ID (KTP) or passport, a selfie holding that document, and confirmation that your registered e-wallet name matches your account name exactly. If you deposit via DANA, OVO, or GoPay, the wallet account must be registered under the same

name as your timas4d profile. Players in Semarang and across Indonesia go through the same single-step upload flow. Documents are reviewed by our account team, and you'll get a status update through the notification panel once the check is complete.

How We Handle Your Verification Documents

Document security is not optional. Here is how we manage the KYC process on our end so you know what happens to the files you upload.

Encrypted Upload

Every document you submit travels over an SSL-encrypted connection. Files are stored in a restricted environment that our account team accesses only for verification purposes.

Name-Match Check

We cross-reference your submitted ID against the name on your DANA, OVO, or GoPay wallet. A mismatch is the most common reason a verification is held — we flag it clearly so you can correct it.

Single-Use Review

Your documents are reviewed once for account verification and are not shared with third parties outside of any obligations required by applicable local law and eligible region rules.

Status Notifications

Once our team reviews your submission, your account panel updates with a clear approved or action-required status. You won't need to chase us — the notification comes to you.

Help While You Complete Verification

If your submission gets flagged or you're unsure which document to upload, our account support team can walk you through it. Reach out through any of the channels below.

Live Chat Open the chat widget from your account dashboard. Our team can check your submission status and tell you exactly which document is missing or needs to be re-uploaded.
Email Support Send your query to our support address from the email linked to your timas4d account. Include your username so the team can pull up your verification case quickly.
Account Help Centre The Help Centre inside your account panel has a dedicated KYC section with document size limits, accepted file formats, and a checklist you can run through before submitting.

KYC Terms You Should Know

Short definitions for the terms that come up most often during the verification process.

What does KYC mean?

KYC stands for Know Your Customer. It is the identity verification process platforms use to confirm that an account belongs to a real, eligible person before processing withdrawals.

What is a proof of identity document?

A government-issued document — such as an Indonesian KTP or passport — that confirms your full legal name and date of birth. This is the primary document required for account verification.

What is a name-match requirement?

The rule that the name on your submitted ID must exactly match the name registered on your e-wallet account, such as DANA, OVO, or GoPay, to prevent mismatched withdrawal attempts.

What is a selfie verification?

A photo of you holding your ID document, taken at the time of submission. It confirms that the person opening the account is the same person named on the identity document.

What does 'verification pending' mean?

Your documents have been received and are in the queue for review by the account team. No action is needed from you unless the status changes to 'action required'.

What is a re-submission request?

A notification asking you to upload a document again, usually because the image was unclear, cropped, or the name did not match the wallet record. Correcting the specific issue flagged resolves it.

Common Questions About KYC on timas4d

Answers to what people actually ask when they go through the verification process.

We accept a valid Indonesian KTP or passport as your primary ID. You will also need a selfie holding the document and, in some cases, a secondary proof of address such as a utility statement.

Withdrawals go directly to your registered DANA, OVO, or GoPay wallet. If the name on the wallet differs from your account name, the transfer cannot be processed and your withdrawal will be held until the names align.

Review times depend on submission volume and document clarity. You will receive a status update in your account notification panel once the team has completed the check — no need to resubmit unless prompted.

Deposits via DANA, OVO, and GoPay are generally available before verification is complete. However, withdrawals require a fully approved KYC status, so it is worth completing the process early.

Your account panel will show an 'action required' status with a note on what needs to be fixed — usually image quality or a name mismatch. Upload the corrected document and the review restarts from there.

Your submitted documents are used solely for account verification. They are stored securely and are not shared with third parties except where required under applicable local law and eligible region obligations.
Reference

KYC Document Guide

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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