Data We Collect and Why We Hold It
When you open an account, we collect the registration details you provide — name, email address, and phone number — along with the payment method you link, whether that is DANA, OVO, or GoPay. Each time you top up or withdraw, a transaction record is created
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and tied to your account wallet. We also log device identifiers and session data so your login stays consistent whether you switch from your phone browser to a desktop tab mid-session. Location signals are collected only to the extent required to determine whether access is permitted
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under local law and eligible regions — we do not sell or share this with advertisers. Cookies and similar trackers record your session state and preferences; you can manage these through your browser settings at any time. We retain active account data for as long as
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your account remains open. If you close your account, we hold a minimal record for the period required by applicable financial regulations, after which it is deleted. Data is stored on servers with encryption at rest and in transit. We do not transfer your personal data
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to third parties outside of the payment processors — DANA, OVO, GoPay — and the identity verification service we use to confirm account ownership during withdrawal requests.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.